Introduction
Welcome to NexGen CCTV. These Terms and Conditions govern your use of our services and products. By purchasing, installing, or using any of our CCTV products or services, you agree to comply with and be bound by the following terms.
2. Acceptance of Terms
By accessing our website, purchasing our products, or using our services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our products or services.
3. Use of Products
- 3.1 Installation: NexGen CCTV products must be installed by a qualified technician to ensure proper functionality and compliance with local laws and regulations.
- 3.2 Compliance: You are responsible for ensuring that your use of CCTV products complies with all relevant local, state, and federal laws, including those related to privacy and data protection.
- 3.3 Proper Use: You agree to use NexGen CCTV products only for lawful purposes. You shall not use our products in a manner that infringes on the rights of others or violates any applicable law.
4. Warranty
- 4.1 Warranty Coverage: NexGen CCTV provides a 3 year limited warranty on all major brands against defects in materials and workmanship under normal use and service.
- 4.2 Warranty Exclusions: This warranty does not cover damages or malfunctions caused by misuse, neglect, unauthorized repairs or modifications, or external factors such as power surges or extreme weather conditions.
- 4.3 Warranty Claims: To make a warranty claim, you must contact NexGen CCTV customer service with proof of purchase and a detailed description of the issue.
5. Limitation of Liability
- 5.1 No Guarantee of Security: While our products are designed to enhance security, NexGen CCTV does not guarantee that our products will prevent all unauthorized access, theft, or other crimes. We shall not be held liable for any damages or losses resulting from the use or inability to use our products.
- 5.2 Indirect Damages: NexGen CCTV shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
6. Service Terms
- 6.1 Service Availability: NexGen CCTV will use reasonable efforts to provide services without interruption, but we do not guarantee that our services will be available at all times.
- 6.2 Service Maintenance: Periodic maintenance and updates may be required to keep our services functioning properly. We will attempt to schedule maintenance during off-peak hours to minimize disruptions.
- 6.3 Monitoring Services: If monitoring services are provided, you understand that these services are intended to assist in security efforts but do not guarantee prevention of criminal activity.
7. Privacy Policy
NexGen CCTV is committed to protecting your privacy. Our Privacy Policy, which is incorporated by reference into these Terms and Conditions, outlines how we collect, use, and protect your personal information.
8. Termination
- 8.1 Termination by Customer: You may terminate your use of NexGen CCTV products or services at any time, subject to the terms of any agreement or contract you may have with us.
- 8.2 Termination by NexGen CCTV: We reserve the right to terminate or suspend your access to our products or services if you violate these Terms and Conditions.
10. Changes to Terms
NexGen CCTV reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our products or services after such changes constitutes your acceptance of the new terms.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
NexGen CCTV
07956395655
info.nexgencctv@gmail.com