FAQ's About Hikvision IP Cameras
Is there a Warranty on Hikvision IP Cameras ?
Purchasing any Hikvision item from this store will come with a guaranteed THREE YEARS WARRANTY, we provide this warranty to ensure all of our customers get the best after sales support they need.
What cabling goes with IP Cameras ?
Hikvision IP cameras useCat5e or Cat6Ethernet cables for power and data transmission through Power over Ethernet (PoE). You can view or purchase these cables from our Accessories categories in the navigation bar. Accessories>Cabling
What is the difference between 2,4,6 and 8MP cameras ?
2MP, 4MP, 6MP, and 8MP cameras differ in resolution, clarity, and coverage.
2MP (1080p) provides basic image quality, suitable for general use.
4MP (1440p) offers better detail and wider coverage.
6MP captures more detail, ideal for mid-range monitoring.
8MP (4K UHD) delivers ultra-sharp images, perfect for large areas.
Higher MP cameras require more storage and bandwidth but provide better low-light performance and wider coverage.
2MP works for homes and small shops, 4MP suits homes and offices, 6MP is great for medium areas, and 8MP is best for large, high-security spaces.
What is ColorVu Technology ?
ColorVu Technologyby Hikvision allows IP cameras to capture full-color video in extremely low-light conditions, providing clear and detailed images 24/7. It uses advanced lenses, high-performance sensors, and supplemental warm lighting to enhance nighttime visibility, unlike traditional cameras that switch to black and white in low light.
Can I view these cameras remotely ?
Yes, you can view Hikvision cameras remotely using the Hik-Connect app or a web browser. Set up involves configuring port forwarding on your router, possibly using Dynamic DNS (DDNS), and ensuring your camera is connected to the internet