HiLook IP Cameras
FAQ's About HiLook IP Cameras
Is there a Warranty on HiLook IP Products ?
Purchasing any HiLook item from this store will come with a guaranteed ONE YEAR WARRANTY, we provide this warranty to ensure all of our customers get the best after sales support they need.
What cabling goes with IP Cameras ?
HiLook IP cameras useCat5e or Cat6Ethernet cables for power and data transmission through Power over Ethernet (PoE). You can view or purchase these cables from our Accessories categories in the navigation bar. Accessories>Cabling
What is the difference between 2,5 and 8MP Cameras ?
The main difference between 2MP, 5MP, and 8MP cameras is resolution:
- 2MP: 1920 x 1080 pixels (Full HD), suitable for basic surveillance.
- 5MP: 2560 x 1920 pixels, offers more detail than 2MP.
- 8MP: 3840 x 2160 pixels (4K), provides the highest detail and clarity.
Higher MP cameras offer better image quality but require more storage and bandwidth.
What is ColorVu Technology ?
ColorVu Technology by Hikvision allows IP cameras to capture full-color video in extremely low-light conditions, providing clear and detailed images 24/7. It uses advanced lenses, high-performance sensors, and supplemental warm lighting to enhance nighttime visibility, unlike traditional cameras that switch to black and white in low light.
Can I view these cameras remotely ?
Yes, you can view Hikvision cameras remotely using the Hik-Connect app or a web browser. Set up involves configuring port forwarding on your router, possibly using Dynamic DNS (DDNS), and ensuring your camera is connected to the internet.